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FAQ's

All answers are divided into categories. Find answers to all the questions, if you do not find the answer, please contact us

  • Delivery Costs
    Orders over $100 receive free shipping (Excluding WA & NT) Otherwise a flat rate of $5 applies for all orders under $100. All orders to Western Australia and the Northern Territory incur a flat rate surcharge of $15.
  • Dangerous Goods Postage Costs
    A $10 flat fee applies to all dangerous goods above 500ml.
  • Delivery Times
    ESTIMATED DELIVERY TIME Please note that delivery times are calculated from despatch date, not the date when the order was placed/processed. See a rough guide below: VIC 2-4 Business days NSW 3-6 Business days ACT 4+ Business days SA 3-6 Business days TAS 5+ Business days QLD 4+ Business days NT 5+ Business days WA 5+ Business days *Locations in remote areas may incur longer delivery times than the times listed above.
  • Overseas Deliveries
    You can now get most of Solid Solutions' products shipped to your door anywhere around the world.
    Please visit http://www.solidsolutionsau.com to place your order.
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